We work to ensure that you can retrieve any items that you may have lost or forgotten on one of Västrafiks trains. It may take up to a week before found items are visible in our system.
Register your case on the form on our website for the quickest results. We will contact you via email regardless of whether our system finds a match or not.
If we find the item, will you be informed by email and you can pick up your belongings at our delivery point for a fee.
The item can also be sent to you for a fee.
Sodexo Lost & Found Services manages lost and found items on behalf of Götalandståg, and Gothenburg is the central location. You can find our hours of operation and street address under “Contact us”.
Every year, 21 million trips by train in Western Sweden
Sodexo is responsible for found items on Westtrain
Every month we receive 600 items in our handling
Onboard staff handles found items and submits them to the nearest delivery point
If you have forgetten something, register directly on our website
Found items are transported, resulting in lead times in the handling
All items are registered and matched against requests
In case of a hit, the item will be returned for a fee at the place given